Get a prescription through a videocall with a doctor

Through this website telemedically trained physicians are available around the clock. Doctors with a German license to practice medicine will help you quickly via videocall.
In case of language barriers, an interpreter will be connected to ensure good communication between doctor and patient.

All information is subject to medical confidentiality.

A smartphone or a telephone or a laptop and a stable Internet connection are needed for your videocall. After a short registration process, treatment appointments are offered for booking. After booking, a link for the video consultation is sent via e-mail. Via this link, the doctor and patient can – as desired – conduct a telephone conversation or additionally activate the camera in the technically secure environment.

If medication is needed for therapy, our doctors can also issue a prescription. If a visit to the doctor is necessary, our doctors will also issue a referral slip and a doctor’s letter.

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Get a prescription through a doctor in my area

You can find a doctor here: ARZTSUCHE IN DEUTSCHLAND

Please note that when looking for a specialist, you first go to a General Practitioner (Allgemeinarzt) who will give you a referral. Exceptions: Pediatricians, gynecologists, ophthalmologists, ENT (Ear-Nose-Throat) specialists.

  1. Fill prescription via mail order pharmacy
  2. Fill prescription via pharmacy in my area

Related Questions

b. Insulin is covered by the treatment certificate (Behandlungsschein) wich you get from your social services office (Sozialamt). You need a prescription from a doctor but in life-threatening cases you will get in in a pharmacy might consult a doctor via telephone.

Common painkillers like Aspirin, Ibuprofen or Paracetamol can be bought in any pharmacy without prescription. In those cases, you’ll have to pay for them. If you get a prescription, they are free.

You need to a schedule a visit with an ophthalmologist (Augenarzt) or an ENT (Ear-Nose-Throat) specialist. You do not have to go to a General Practitioner (Allgemeinarzt) first. You can find an ophthalmologist (Augenarzt) in your area here: